Community Update

Rebecca J. Bartle, MSN, RN, HFA

Rebecca J. Bartle, MSN, RN, HFA is an experienced long-term care professional qualified by 30 years of achievements in nursing, with concentration in long term care. Currently, she is the Chief Regulatory Compliance Consultant for Magnolia Health Systems in Indianapolis, Indiana. Her major job functions include monitoring regulatory compliance of all licensed comprehensive and residential facilities. This includes, but is not limited to, assisting with drafting of policies and procedures, survey management, drafting of plans of correction and providing initial and ongoing regulatory training to nurse consultants and administrative personnel. She is also the Regulatory Affairs Director for Hoosier Owners and Providers for the Elderly (HOPE) in Indianapolis, Indiana.

Mrs. Bartle started her career as a Staff Development Coordinator in July of 1989 then progressed to the Corporate Nurse Consultant for First Health Corporation, then to Director of Clinical Services for AmeriCare Living Centers and Senior Living Communities in Indianapolis, IN.

Achieving a BSN from Ball State University and an MSN at Indiana Wesleyan University, Mrs. Bartle has many professional affiliations such as the American Association of Nurse Assessment Coordination, Sigma Phi Omega- Gerontology Honor Society, Hoosier Owners and Providers for the Elderly, Leading Age, Indiana, and the Indiana Health Care Association.

Burgh2Bay Partners

With nearly 2 decades of managerial experience in several different facets of health care, the Burgh2Bay team has several focuses: First, to grow existing companies and/or individuals through either operational oversight or through financial contributions. Both managing members have grown start-up companies in their previous work experiences and look to use their knowledge and contacts to do the same for others in the Tampa-Saint Pete area and beyond. Second, to help those individuals who have a great concept, but either don’t know how to launch, or need start-up capital to get it off the ground.

Their scope goes well-beyond health care and with the help of the highly talented individuals they have surrounded themselves with over the years, the Burgh2Bay team is excited to extend into other industries such as real estate, property management, hospitality, and anything else that is presented to them in the near future. Also, the managing members want to be the guys you’d have a beer or cigar with. There’s nothing better than loving what you do, and we want to extend that to all our future partners in business and in life.

Advantage Billing & Consultants

Advantage Billing & Consultants was created solely with senior health care providers in mind. A comprehensive company servicing all sectors of senior care, Advantage Billing & Consultants provides complete billing services along with industry experts and consultants to assist and educate billing personnel for providers nationwide.

Health care billing continues to become more complex every day. Strong accounts receivable management is vital to not only your cash flow, but also to the existence of your business. Advantage Billing & Consultants is versatile enough to offer you as little or as much that is needed including a full range of consulting and billing services, training, and process/procedure analysis.

Superlative Healthcare Management, LLC

Superlative Healthcare Management, LLC, lead by principles Marla D. Cook and Christopher T. Cook, have a combined 66 years of experience in Seniors Housing and Skilled Nursing Facilities.

Marla D. Cook began her career in Seniors Housing and Skilled Nursing in 1983 as a Certified Nursing Assistant and graduated from Ball Memorial Hospital’s Licensed Nursing Program in 1986. She received her Registered Nurse Degree from Indiana University, Richmond, in 1994.
She served as Chief Clinical Officer from 2005 to 2010 for the Waters of Indiana, LLC, a portfolio of 23 Skilled Nursing Facilities, while managing Superlative Rehabilitation, a subsidiary company providing skilled therapy services for the Waters of Indiana Facilities as well as outside contracts. From 2010 to 2015, Marla provided legal nurse consulting services to various legal firms in addition to assignments with two prominent Indiana Seniors Housing and Skilled Nursing companies, overseeing clinical operations turnarounds for 13 Skilled Nursing Facilities.

Marla served as Chief Clinical Officer for Pristine Senior Management, LLC from 2015 to 2019, overseeing clinical operations for 17 Skilled Nursing Facilities, three Assisted Living Facilities and two Senior Independent Living Facilities in Ohio.

Christopher T. Cook launched his healthcare administration career in 1985 while working in hospital operations for the United States Air Force and graduated from Illinois State University in 1990 with a bachelor’s degree in Public Relations. In 1992 Chris obtained his Health Facilities Administrator’s License and commenced practice of managing Seniors Housing and Skilled Nursing Facilities operations.

Over a span of 29 years, Chris has served as a Facility Administrator, Regional and State Director of Operations, Vice-President of Marketing, Chief Operating Officer and President & Chief Executive Officer.

In 2019, Marla & Chris co-founded Superlative Healthcare Management, LLC providing Seniors Housing and Skilled Nursing organizations with hands-on consulting and management expertise as well as conducting financial underwriting for Seniors Housing and Skilled Nursing new-construction and acquisition opportunities for its principals.

Quantum Practice Management, Inc

Creating practical, effective solutions to meet the unique needs of medical and mental healthcare centers is Quantum Practice Management’s core mission. From handling the day-to-day demands of comprehensive accounts receivable and revenue management to a customized package of services, Quantum Practice Management is committed to providing unsurpassed value and quality to our clients as a partner in achieving their goals.

Established in 2001, Quantum Practice Management was founded on the recognition that medical care provider face a highly complex array of needs and issues that must be successfully managed behind the scenes in order to provide high quality care that is responsive to the needs of the community. Quantum is comprised of a team of Medical Billing and Accounts Receivable Specialists focused on providing solutions for daily operations that foster accuracy, efficiency and effectiveness. Our focus on accounts receivable and reimbursement details allows our clients to focus on patient care and business growth.

Our partnership with SeaCoast Health Systems has been fostered by mutual confidence and trust. We share a common goal of establishing efficient and effective workflows between our organizations that benefit us all by producing consistent performance and successful results.

Bluestone Physician Services

Bluestone Physician Services provides on-site primary care specifically for geriatric patients in senior living communities. It’s unique model of care creates a team-based approach to truly focus on comprehensive care for patients residing in assisted living.

In partnership with SeaCoast Health Systems our dedicated physician and nurse practitioner believe that a close collaboration with the community staff, families and other care team members is the best way to deliver customized, quality health care. Bluestone patients benefit from regularly scheduled, proactive care for their chronic conditions, including dementia. Bluestone patients can also receive assistance from our behavioral health care managers and our post-acute care managers to provide an integrated approach to improve patients’ quality of life.

Marc Flores

President and CEO

Marc is a seasoned Operations manager with over 27 years of experience focused in Operations, Customer Service, Client Management and Community Development with a proven record of meeting client objectives in budgeting, revenue generation, compliance, marketing, branding and NOI (net operating income).

As an advocate for senior living, Marc decided to make a permanent move to healthcare in 2004 and has enjoyed being an instrumental part in making the retirement years for our seniors the most memorable of their lives.

Marc’s compassion for senior living stems from years of volunteer work for the literacy council for seniors, mission work at his church and an overall passion to help others.

Marc’s experience in operations and focus on customer service has enabled him to consistently exceed company objectives. With an engaging approach, he leads by inviting all associates within the company to utilize their unique gifts and to share a mission of excellence that is “lived” each and every day. His desire to make each day for our residents a memorable one is his vision for success.

Marc began his career as a senior operations manager for ICT Group in Langhorne PA and has held both Regional and Corporate Director positions for companies such as AOL-Time Warner, American Express and Dimark/Harte-Hanks Corporation.

This experience combined with his passion for serving seniors lead him to accomplished leadership roles in skilled nursing, assisted living, independent living and memory care including the successful turnaround of multiple underperforming communities and the development of new senior living communities.

As the current Principal and CEO at SeaCoast Health Systems, Marc is instrumental in coordinating and developing new community growth as well as insuring the existing clients obtain the metrics necessary to support quality growth, care and management.

Marc currently holds a Florida Nursing Home Administrator license and is involved in a number of public and private organizations including the Literacy Council in Florida and is a 16-year member of FALA and FHCA. In addition, he holds a bachelor’s degree in International Business Marketing Management as well as both a bachelor’s degree in HealthCare Management and master’s degree in HealthCare Administration from South University in Savannah Georgia. Marc is also a certified Risk Manager.

Marc is currently seeking his Doctoral degree in Public Health and is a strong advocate for our seniors.

Kendra Yeo

Therapy Practice Regional Director

As the Therapy Practice Regional Director for SeaCoast, Kendra brings 18 years of experience in the health care industry working in a multitude of settings including Long Term Acute Care, Home Health, Inpatient Rehab, Outpatient rehab, and the school systems. HealthSouth is where Kendra built her foundation as a licensed Occupational Therapist. In this role, Kendra treated patients of all ages with multiple diagnosis’, and in doing so realized that working with patients with neurological diseases was a passion of hers.

It wasn’t until Kendra left HealthSouth in 2007 to pursue other career opportunities at Heartland of Columbia Skilled Nursing Center that she realized that caring for seniors was her true calling and passion. Her love for our geriatric population became evident and the desire to help them regain and maintain their independence would become her life’s work.

In 2010, Kendra moved into management as an assistant Director of Rehab at Life Care Center of Columbia. This afforded her the ability to continue to treat her patients and to also have a hand in creating and implementing systems to guarantee better patient outcomes as well. After three years as an assistant Director of Rehab, Kendra became the Director of Rehab with Life Care Center of Hilton Head eventually relocating to Life Care Center of Sarasota in 2016. Kendra has expertise in developing and implementing various therapy programs, managing staff while decreasing turn over, streamlining labor management, increasing Medicare revenue and helping to turn around challenged facilities; changing the culture of not only the therapy department but the overall facility. Kendra has lead teams through stringent federal IRO audits and as a result, minimized CMS takebacks to less than 1% and enhanced services policies, procedures, and systems.

As the Therapy Practice Regional Director with SeaCoast Health Systems, Kendra continues to ensure that the proper policies, procedures and systems are in place across our health services platform to ensure quality patient care for great outcomes.

Kendra is instrumental in shaping the therapy outcomes for SeaCoast, enjoys boating on Tampa Bay and spending time with her family. Kendra also retains multiple certificates including a NEURO IFRAH.

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